The my book drive is trusted desktop storage designed to complement your personal style with a massive. Apr 24, 2017 maybe you used the drive from a western digital my book enclosure in your nas and now you have a spare one. Sep 05, 2016 hello guys, i tried to power up my drive wich is a mybook 2t cant really tell more about it, it always worked nicely but i havent been using it for a while, tonight i tried to plug the 12v adapter into the wall and didnt launch also connected 3. Companies are gathering as much data as possible to help the. My book desktop storage has massive storage capacity so you can confidently back up the files that make up your digital life. My cloud home is the perfect storage solution to easily keep all your photos, videos, music and files organized in one central place at home.
Western digital my book mini usb port replacement some of the newer enclosures are not fully mac. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk, upthere and wd brands. List of all wd firmware and software available for download. When i plugged it in, i had automatically clicked on the windows 7. As shown in figure 1, your my book drive kit includes the following. How to recover files from wd my book external hard drive. Several calls to wd support in total probably 10 hours at least have failed to resolve the problem despite being escalated to level 3 status. Click the western digital end user license agreement link and read the agreement. He has had experience with the my book live unit without the wd software and believes it works well for backing up. This 30 day period starts on the date of your first telephone contact with wd technical support. The next best way to talk to their customer support team, according to other western digital customers, is by calling their 8002754932 phone number for their technical support department. Filled it up to about 7tb and found the drive to be slow and unresponsive at times. Visit western digital support to help determine if your product is defective or if a solution exists. I was running w7, ie9 and got lots of errors using the dashboard although no issues accessing the actual data.
My book is a series of external hard drives produced by western digital. The automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. For more information, see drive management on page 41. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. I also have the same issue with mybook 2tb, firmware mybooklive 02.
Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. The replacement my book duo was therefore definitely not working properly. Western digital empowering the worlds data infrastructures. Wd my book essential not being recognized in windows 10. Registration register your wd product to get the latest updates and special offers. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Email support is free for the entire warranty period and our extensive knowledge base is. Starting macos time machine backups to my passport and external usb drives. Downloads download drivers, software, and updates for your wd product. For mac, go to the apple menu and select software update.
This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind. While 9496727000 is western digital s best tollfree number, there are 3 total ways to get in touch with them. If your device is currently running firmware version 02. I just wish my digital camera was smart enough to support an app that. Western digital my book mini usb port replacement some of the newer enclosures are not fully mac compatible, like the seagate expansion. The dialog that appears depends on the installation option you selected at step 3. My book drives are designed to look like a standard black hardback book. Other dvr expander articles include you may find helpful.
You store your vital data in the wd my book hard drive, if you encountered the data loss, you. I and my friend just copied data from and old xp and shutting down the drive after it with the button, which was on it. Using win 10 on new ssd, wd my book backup sw does not work. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers. My mybook 3t drive, less than 1 yr old, only used for time machine backups, refuses to power up now. Wd drive utilities macos catalina support wd software. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Western digital my book live user manual pdf download. I just received my western digital 8tb easystore external hdd. The dvr expander from western digital is the only tivo verified external storage device supported for use with tivo devices. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life. A file browser will appear, you now should have access to your my book live storage. My friends my book essential maybe corrupted or going down sn.
Western digital my book is a sleek series of western digital wd external hard drives. Contact support wd support western digital support. Western digital my book external hard drive my book is a series of external hard drives produced by western digital. Today i was advised by wdc support that the only option would be to take the drive to a third party data recovery option. I hope he changed his credentials after this posting. I havent even backedup that many times so its got plenty of space. If your product is not listed above, please visit the product page. This answer explain starting macos time machine backups to my passport. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. After setting up a preinstalled machine with windows 10, the problems arising.
Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection. The dualdrive model my book world edition ii is preconfigured for maximum capacity as a large single spanned volume. Sep 22, 2012 how to open the western digital mybook may not be entirely obvious. Western digital singapore provides portable and affordable storage solutions for business. My book live error my net networking devices wd community. Western digitals latest designs, like the new my book duo, are a long way from those origins. Find western digital software downloads at cnet, the most comprehensive source for safe, trusted, and spywarefree downloads on the web. The problem until now was, that the controller board didnt accept third party drives to function with. For windows, go to the start menu and select windows update.
The wd smartware software automatically and continuously backs up all of the files on your computer to your my book drivemusic, movies, photos, documents, email, and other files. Youll need a thin flathead screwdriver and a phillips star shaped screwdriver. So lengthy discussions with wd support started again with the final result that i should contact microsoft to find a solution. To know more about the services and products of the recovery center, call at 1800608 6008.
Wd my book essential not recognized or reformatted. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Apr 29, 2020 these ways can help you simply check whether your western digital my book hard drive is damaged or not, so as to prevent you going into atray. Also, when plugged in at boot up, it stopsfreezes computer from completing.
Your product includes 30 days of free telephone support during the warranty period. Once system operational and plugged in, it appears in device manager. Wd discovery can also be used to manage your drive with wd drive utilities. One installation of the wd smartware software supports up to three backup drives that are. I tended to be clumsy and i droped 2 of them 500gb though. Broadcom bcm54610 ethernet is able to support 10100 mbits connectivity. Western digital my book essential support good morning, i just bought the tb my book essentials on sunday. The drive is not powering up western digital my book. The western digital store accepts returns of purchased items within 30 days of the date of shipment. The my book drive makes it possible using builtin, 256bit aes hardware encryption with wd security tools. Setting up and using wd security and wd drive utilities. Wd my book live wdbacg0030hch nas server 3 tb series sign in to comment. Password protect it all set your own custom password to help keep your content private and safe. For information about optional accessories for wd products, visit.
My book is equipped with wd backup software for windows and time machine compatibility for mac. Wd my book live wdbacg0030hch nas server 3 tb series. I verified these results on my own machine using windows powershell and entering. Its 5 gbps data transfer rate enables fast copying of files, and its automatic backup software can be set to fit any schedule. Oct 03, 20 install the apps onto your smartphones and tablets, and you can send all your media files over the internet to your my cloud.
Import your photos, videos, and docs to the my book drive to help preserve your online life. Besides, if you want to use an external hard drive for a longer time, you should take good care of it. Using the western digital my book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. My book world edition user manual getting started 4 getting started format and configuration my book world edition is preformatted as a linux file system. Western digital my book essential 2009 2tb overview and full product specs on cnet. Wd my book essential wdbaaf0020hbk hard drive 2 tb usb. Wd elements desktop and wd elements my book essential my book for mac my book studio and my book studio ii. My book drive, with the wd backup, wd drive utilities, and wd security software usb 3. Here are what you can do to protect your western digital my book external hard drive.
Wd discovery can also be used to manage your drive with wd. Available in various editions from essential, to premium to world edition. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos. We will issue a credit for products that arrived defective or have become defective within 30 days of shipment. Also see for western digital my book live western digital wdbvht0040jch user manual 155 pages western digital wda4nc20000 sharespace nas 2tb hd 1tb x 2 raid user manual 148 pages. A line of external hard drives by western digital, styled after hardbound books. If youre going to to call an agent at 8002754932 be sure to read here for the best way to do it with alternatives and shortcuts. Another option is to manually generate a system log and save or email it. How to connect my book live with windows 10 wd community. We would like to show you a description here but the site wont allow us.
Is there a live chat customer service tech support option for my booklive. This answer explains how to setup and use wd security and wd drive uti. Contrary to previous versions, live has no usb ports. Wd security and wd drive utilities are registered trademarks or trademarks of western digital corporation or its affiliates in the u.
This update does not work on my book for mac, my passport for mac or my book studio. I have wd my book essentials and want to know how long you have tech phone support. Store files securely with this 4tb western digital my book hard drive. We recover all models of western digital drives including laptop, notebook, desktop, external and portable usb hard drives. The one great thing about my book live is that tech support. To map a particular folder, right click the folder. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products.
1506 177 779 726 1298 1052 814 284 1244 216 32 613 1254 646 639 543 1305 295 422 1340 995 312 1081 785 241 441 89 212 859 762 533 328 515 815